Cost of living support Credit Cards Loans Savings Car Insurance Box Insurance Life Insurance Home Insurance Travel Insurance Pet Insurance Get to know our Mobile Banking App Help with our Mobile Banking App Get to know our Online Banking Help with our Online Banking Manage your insurance online Help with Your Insurance Account Discover the different ways to bank with Tesco Mobile Banking Online Banking Open Banking Apple Pay Google Pay Deposits and withdrawals Cash machines Cost of living support Financial difficulty Persistent debt Bereavement Giving control of your account Accessibility Contact us home Make a complaint Payment Protection Insurance PPI.

Helpful contact information for loans. Quick answers to common questions. Getting set up. Just applied for a new loan?

Here's what you might need to get started. What happens when I apply? Am I eligible? How long will it take to get my loan? How much can I borrow? Can I choose my repayment date? Managing your loan.

Looking to make a change to your loan? Here's some of our FAQ's. Can I settle early? How do I update my address? Can I increase my existing loan?

Can I make additional payments? Do you offer payment holidays? Something's not right. Not sure about something on your account? We're here to help. To get in touch with us, please choose one of the options below. Please note our phone lines tend to be particularly busy on a Monday and at the end of the month around payday.

You may find shorter waiting times by calling at a different time. Inbound and outbound calls may be recorded for training and monitoring purposes. Novuna Personal Finance have recently been made aware of scammers potentially using our brand to commit loan fee fraud, asking for an upfront payment before any finance is released.

We never request any upfront payments from any customers at any stage. If you are asked by someone purporting to be from Novuna Personal Finance to make an advance payment, please DO NOT do so and please do not provide any personal bank account or card details.

We want to make it easy for our customers, which is why we created our account management platform. Registration is simple and once logged in, you can:.

Details of how to log in can be found below and our FAQs page will also answer most of your questions. Your Post Office Loan is regulated by the Consumer Credit Act CCA which gives you protection and entitlements when entering into a credit agreement.

One of these entitlements is that you can choose to repay your loan either partially or in full before the end of your original term. In both cases, you may be entitled to a rebate further information on rebates can be found below. To change your repayment date simply call us on and let us know which day of the month is best for you.

Repayment date changes are limited to one per calendar year. This will help us deal with your call more quickly. The number you need is 19 digits long and starts with If you become aware that your circumstances could change, and may have an impact on your ability to pay your loan, you should call us on to discuss the options available.

There are lots of organisations that can provide confidential, impartial and free help and advice. More information can be found in our leaflet 'Are you in financial difficulties?

If you are already in touch with an organisation that is giving you financial advice, please let us know and we can deal with them directly.

Call us on: Write to us at: Post Office Loans customer service PO Box Sheffield S98 1QD. Frequently asked questions. Service withdrawal. Managing my Personal Loan. Why are you closing your loan offers? Post Office will no longer accept new or existing customer Personal Loan applications. If you've already applied, your application will process as usual.

Making payments Repayments to your Personal Loan will be on a monthly basis by direct debit from your current account or an account that accepts direct debits. Missing or late payments can result in: Interest charges. Added charges for late or missed payments.

Contact us by phone ; Loans customer services. * ; Apply for a loan You can also apply online. You can also apply online · * ; Online Get help over the phone. Existing loan enquiries. For if you have a question about your Nationwide personal loan or your loan application. Monday to Friday We're here 24/7, days a year for all your needs. Find out how to contact us online, useful phone numbers and our frequently asked questions

Loan application customer support - If you need help completing a new application, would like to enquire about application, please call the loans team on *. Monday to Friday: 9 Contact us by phone ; Loans customer services. * ; Apply for a loan You can also apply online. You can also apply online · * ; Online Get help over the phone. Existing loan enquiries. For if you have a question about your Nationwide personal loan or your loan application. Monday to Friday We're here 24/7, days a year for all your needs. Find out how to contact us online, useful phone numbers and our frequently asked questions

Unfortunately, due to the high number of applications we receive, we're unable to contact people whose applications aren't successful. For recruiters: We have a list of preferred recruiters that we use for our recruitment. If you have a query, send us a message and our HR team will aim to get back to you.

We're unable to take queries about recruitment over the phone. For press releases, company reports and other insights, visit our media centre.

Or, you can complete the form below. For information about our affiliates programme, visit our affiliates page.

If you disagree with the outcome of your application you have 30 days, from the date you were notified, to raise an appeal. You can find out more about our appeals process. If you were declined following your credit check, we will also need a copy of your credit report. Before sending this to us, please check your credit report, to ensure it is accurate.

You will need to resolve any incorrect information, with the credit agency, before we review your appeal. This is because this is part of our decision-making process learn more about our credit check process.

If you were declined following an assessment by your Business Adviser, please contact your Business Support Partner. You will need to explain why you think their decision is wrong providing evidence if appropriate.

Using the message above, please be as clear as possible on the reason for your appeal, as this helps us to support you. As part of our commitment to treating customers fairly, we take all complaints seriously. Contact Student Finance England. Contact Student Finance England if you need help with things like: checking the progress of your application resetting your login details updating your personal or course details making a complaint or an appeal Contact the Student Loans Company if you need help with your student loan repayment.

Related content Student finance login Apply online for student finance Student finance: how to apply Student finance calculator Student finance for undergraduates Allowing someone else to manage your student loan account. Explore the topic Student finance.

Is this page useful? Maybe Yes this page is useful No this page is not useful. Thank you for your feedback. Report a problem with this page. This field is for robots only.

Find us. Personal Help Useful Numbers. Useful numbers For all general Danske Bank personal customer service queries please contact , or if you have a specific query then please use the sections below. Phone number Opening hours Mon-Fri: 8am-6pm Sat: 9am-1pm Sun: Closed. Phone number Opening hours Mon - Fri: 8am - 6pm Sat: 9am-1pm Sun: Closed.

Want to get in touch? Start virtual assistant Become a customer. Use our Mobile Bank App App Log on Log on using eBanking Log on Close. We use cookies and process personal data for the purpose of remembering your settings, improving our services, measuring traffic, showing you relevant messages including profiling and tracking your use of our website.

You can choose to accept our use of all cookies, our use of functional, statistical and marketing cookies or our use of necessary cookies only. Your consent covers the use of both cookies and the associated processing of personal data.

Loan application customer support - If you need help completing a new application, would like to enquire about application, please call the loans team on *. Monday to Friday: 9 Contact us by phone ; Loans customer services. * ; Apply for a loan You can also apply online. You can also apply online · * ; Online Get help over the phone. Existing loan enquiries. For if you have a question about your Nationwide personal loan or your loan application. Monday to Friday We're here 24/7, days a year for all your needs. Find out how to contact us online, useful phone numbers and our frequently asked questions

To get in touch with us, please choose one of the options below. Please note our phone lines tend to be particularly busy on a Monday and at the end of the month around payday. You may find shorter waiting times by calling at a different time.

Inbound and outbound calls may be recorded for training and monitoring purposes. Novuna Personal Finance have recently been made aware of scammers potentially using our brand to commit loan fee fraud, asking for an upfront payment before any finance is released. We never request any upfront payments from any customers at any stage.

If you are asked by someone purporting to be from Novuna Personal Finance to make an advance payment, please DO NOT do so and please do not provide any personal bank account or card details.

We want to make it easy for our customers, which is why we created our account management platform. Registration is simple and once logged in, you can:. Details of how to log in can be found below and our FAQs page will also answer most of your questions.

Download the app from the App Store or Google Play. You can email the team at CustomerService novunapersonalfinance.

We are committed to providing the best possible service to our customers. However, if you are not satisfied with any aspect of our service, please let us know. For marketing and press enquiries, contact our Marketing Team on or email Theresa Lindsay, Group Head of Marketing at Theresa. The number you need is 19 digits long and starts with If you become aware that your circumstances could change, and may have an impact on your ability to pay your loan, you should call us on to discuss the options available.

There are lots of organisations that can provide confidential, impartial and free help and advice. More information can be found in our leaflet 'Are you in financial difficulties?

If you are already in touch with an organisation that is giving you financial advice, please let us know and we can deal with them directly. Call us on: Write to us at: Post Office Loans customer service PO Box Sheffield S98 1QD. Frequently asked questions.

Service withdrawal. Managing my Personal Loan. Why are you closing your loan offers? Post Office will no longer accept new or existing customer Personal Loan applications. If you've already applied, your application will process as usual. Making payments Repayments to your Personal Loan will be on a monthly basis by direct debit from your current account or an account that accepts direct debits.

Missing or late payments can result in: Interest charges. Added charges for late or missed payments. You can find more information about those in your loan agreement.

Court proceedings leading to an order to pay us back called a judgement. It may also have a negative impact on your credit rating, which may cause problems if you need to borrow again in the future.

To pay towards any outstanding arrears, you can call us on to make a payment. We understand that if you've fallen behind with repayments, you might be worried. We want to help you as much as possible, so please call us.

What is the difference between a Partial and Full Early Settlement? Partial Early Settlement — this is where you make a payment towards the sum you owe to us which is over and above your normal contractual monthly repayment amount.

There's no limit to the number of early settlements you can make during the term of your loan. There's no minimum or maximum amount you can pay.

Full Early Settlement — this is where you pay the full amount you owe to us and clear your loan before the end of the original agreed term. Other sections: Service withdrawal.

Legal and other important information. Important loans information. Statement of lender and borrower responsibilities. Personal Loans terms and conditions. Post Office privacy notice. Bank of Ireland UK privacy notice.

Video